Shipping policy
Shipping Policy
We work with some of the best performance brands in the world — and each one handles shipping a little differently. Because of that, delivery times, shipping fees, and fulfillment processes may vary depending on the product you purchase.
How It Works
Orders are shipped directly from our partner brands or their authorized warehouses. You’ll receive a tracking link as soon as your order ships.
Shipping Times
Estimated delivery timelines are listed on each product page. Lightweight products ship within 3–10 business days, but some custom or oversized items such as saunas may take longer.
If you're ordering multiple products from different brands, they may arrive separately.
Shipping Fees
Shipping costs vary by product and destination. Some brands offer free shipping, others charge a flat or calculated rate — we keep it transparent and list these clearly at checkout and on each product page.
Where We Ship
At this time, we ship to the United States and Canada only.
If you're outside the U.S. and want to order, reach out — we may be able to assist on a case-by-case basis.
Delivery Details
Please ensure your shipping address is correct at checkout. Work Recover Play is not responsible for lost or delayed deliveries due to incorrect addresses or missed delivery attempts.
For freight or oversized deliveries (e.g. saunas, cold plunges, recovery equipment), the carrier may contact you to schedule a delivery appointment.
Questions?
Need to check on a shipment or timeline? Just email us at support@workrecoverplay.com and we’ll get you sorted.